Terms & Conditions

Booking & Payment

• All bookings must be made in advance through our website, phone, or email.
• A booking is confirmed only after receiving an advance payment, as per our payment policy.
• The remaining balance must be paid before the journey starts or as agreed upon at the time of booking.

Cancellation & Refund Policy

• Cancellations made 7 days before the journey will be eligible for a partial refund (after deducting processing charges).
• Cancellations made within 7 days of travel are non-refundable.
• Any changes in travel dates are subject to availability and may incur additional charges.

Bus Usage & Restrictions

• The bus is available strictly for the duration and route agreed upon in the booking.
• Any additional stops, extra hours, or route deviations may be charged separately.
• Smoking, drinking alcohol, and carrying illegal substances are strictly prohibited on board.
• The client is responsible for any damages caused to the bus by passengers during the trip.

Driver & Safety Guidelines

• Our drivers follow all safety regulations and have the right to refuse unsafe requests.
• The driver’s duty hours are fixed as per legal guidelines; any extension may require an additional charge.
• Passengers must wear seat belts (if provided) and follow all safety protocols.

Liability & Responsibility

• We are not responsible for delays due to traffic, weather conditions, roadblocks, or unforeseen circumstances.
• Personal belongings and luggage are the responsibility of passengers; we are not liable for lost or stolen items.